Frequently Asked Questions

When and where?

The Walk takes place in over 35 locations across Canada. In most communities, it’s on Sunday, September 9, 2018. In Charlottetown, PEI; Yarmouth, NS; and Ajax, ON; the Walk occurs on Saturday, September 8th, 2018.

Find detailed information by looking up the Walk nearest you.

How do I register as an individual participant?

It’s easy to register online:

  1. Visit the Register page
  2. Select your province/territory
  3. Select your city
  4. Select “Register as an individual”
  5. Click “Register”
  6. Follow the next steps as prompted, and you’re all set

You can also register by calling Carrie Mahuran, National Walk Associate, at 1-877-413-7970 extension 236. Another option is to register in person on Walk day.

How do I register a team?

It’s easy to register a team online:

  1. Visit the Register page
  2. Select your province/territory
  3. Select your city
  4. Select “Start a new team”
  5. Click “Register”
  6. Follow the next steps as prompted, and you’re all set

You can also register by calling Carrie Mahuran, National Walk Associate, at 1-877-413-7970 extension 236. Another option is to register in person on Walk day.

How do I restart a team from a previous year?

Any previous team member can restart a former team in a few simple steps:

  1. Visit the Register page
  2. Select your province/territory
  3. Select your city
  4. Select “Bring back your former team”
  5. Click “Register”
  6. Sign in as a Returning Supporter
  7. Search the name of your former team and click "Bring team back"
  8. Follow the next steps as prompted, and you’re all set

How do I join a team?

It’s easy to join a team online:

  1. Visit the Register page
  2. Select your province/territory
  3. Select your city
  4. Select “Join a team”
  5. Click “Register”
  6. Enter the name of the team you’d like to join and click “Search”
  7. Press “Join”
  8. Follow the next steps as prompted, and you’re all set

You can also register by calling Carrie Mahuran, National Walk Associate, at 1-877-413-7970 extension 236. Another option is to register in person on Walk day.

What if I cannot attend in person?

If you are unable to attend, you can still fundraise and Walk at a time and place of your choosing. Simply register as a DIY (Do It Yourself) Walker. Here’s how:

  1. Visit the Register page
  2. Select your province/territory
  3. Select "DIY Walk"
  4. Choose the option that works for you. You can “Register as an individual,” “Start a team,” or “Join a team”
  5. Click “Register”
  6. Follow the next steps as prompted, and you’re all set

Is there a registration fee?

A $25 registration fee applies to participants who are 18 years of age and over.* This helps cover the costs of organizing the Walk so that as much money as possible is directed to support, awareness and research. The amount cannot be refunded and is not eligible for a tax receipt.

*Women who have been diagnosed with ovarian cancer, volunteers and participants aged 17 and under are not required to pay registration fees.

What if I forgot my username or password?

You can retrieve your username or password by following these steps:

  1. Go to the Sign in Page
  2. Click “Forgot User Name” or “Forgot Password”
  3. Enter the email address you used to register and reset information will be sent to you right away. These messages occasionally end up in spam or junk mail folders, so please be sure to check.

If you require additional assistance, please call Carrie Mahuran, National Walk Associate, at 1-877-413-7970 extension 236.

What is the Participant Centre?

Your Participant Centre is where you can:

  • Update your personal information
  • Customize your personal fundraising and team pages
  • Import email contacts and send fundraising, recruitment and thank you emails in a few clicks
  • Set your personal and team fundraising goals and track your progress
  • Promote your involvement and fundraise on social media
  • Add offline donations to your fundraising tally

If you have registered for the 2018 Walk, you can access your Participant Centre now.

How do I import my email contacts to my Participant Centre?

  1. Sign in to your Participant Centre and go to the “Email” tab
  2. Click “Contacts”
  3. Click “Import Contacts”
  4. Select your email provider and click “Next”
  5. Follow the next steps as prompted, and you’re all set

How do I send a fundraising email from my Participant Centre?

  1. Sign in to your Participant Centre and choose the “Email” tab
  2. Select “Other,” then “Create your own”
  3. Enter your subject line in the “Subject” field
  4. Write your message
  5. Press “Next” and build your list of recipients. You can enter email addresses manually or select them from your existing contacts
  6. Press “Next” and then click “Send”
  7. Save your message as a template to use it again later

If you’d prefer to use a pre-written email:

  1. Sign in to your Participant Centre and choose the “Email” tab
  2. Choose the type of email you’d like to send, then select “Next”
  3. Customize the subject line and body of your message (optional)
  4. Press “Next” and build your list of recipients. You can enter email addresses manually or select them from your existing contacts
  5. Press “Next” and then click “Send”
  6. Save your message as a template to use it again later

How do I change the photo on my Personal Page?

  1. Sign in to your Participant Centre and press the “Personal Page” tab
  2. Click “Photos/Videos”
  3. Press “Choose File”
  4. Add a photo or video from your computer, then press “Open.” Please note that only one photo/video can be uploaded at a time.
  5. Write a caption (optional)
  6. Click “Save”

How do I fundraise online?

After you register, sign in to your Participant Centre. From there, you can import your contacts and begin sending emails.

Looking for more ideas on how to fundraise? Visit the Fundraise page for some fun and easy ways to raise money in support of this important cause.

How do I update my fundraising goal?

  • Sign in to your Participant Centre
  • Select the “Progress” tab
  • Click the “Change” button, which is located just below your current goal
  • Enter your new goal and press “Submit”

What should I do with the cash and cheques I collect?

You can submit cash or cheque donations along with your completed pledge forms on-site on Walk day. Receipts, for donations of $20 or more, will be received by mail no later than December 31, 2018.

To enter your offline donations in your Participant Centre, click “Enter offline gift” and fill out the form. Please note that these donations will only count towards your grand total when they are verified by Ovarian Cancer Canada.

Where can I find a printable pledge form?

You can find a printable pledge form at Fundraise page.

How can my company get involved with the Walk?

From sponsorship to corporate team building, the choice is yours. We will work with you to customize an experience that matches your personal and business objectives.

For more information, please contact Carrie Mahuran, National Walk Associate, at 1-877-413-7970 extension 236 or cmahuran@ovariancanada.org.

How do people donate?

Your friends, family and colleagues can donate:

  • Online at ovariancancerwalkofhope.ca
  • By cash or cheque made payable to Ovarian Cancer Canada
    • Cheques can be mailed to Ovarian Cancer Canada at 205-145 Front St. East, Toronto, ON M5A 1E3.
    • All cash and any outstanding cheques can be submitted on Walk day. These donations should be listed on a pledge form for receipting purposes.
  • By calling Carrie Mahuran, National Walk Associate, at 1-877-413-7970 extension 236

Do all donors receive tax receipts?

Charitable tax receipts are issued for donations of $20 or more.

  • Online donors receive electronic tax receipts as soon as their donations are processed. These emails can get caught in spam or junk folders, so please check that they haven’t been marked incorrectly by your email provider
  • Those donating by cash or cheque will receive mailed receipts by December 31, 2018

Why wasn’t my credit card accepted?

Please check that the credit card number, expiry date, and cardholder name are entered exactly as they appear on the card. Kindly note that Visa Debit is not accepted at this time.

How do I get a hat?

Every registered Walk participant who raises total donations of $25 or more (excluding registration fees) receives a hat on Walk day.

How do I get a teal t-shirt?

Teal t-shirts are our way of recognizing women with ovarian cancer. In honour of their stories, each Walk participants who has been diagnosed receives a teal t-shirt on Walk day.

Is the Walk accessible for wheelchairs, scooters and strollers?

While every effort is made to ensure that Walk locations are accessible, conditions may vary. Please visit your Walk location page for details.

Can I bring my dog to the Walk?

Every effort is made to welcome your furry friends. However, conditions may vary. Please visit your Walk location page for details.

 

Further questions

Please contact Carrie Mahuran, National Walk Associate, at 1-877-413-7970 extension 236 or email info@ovariancancerwalkofhope.ca.

National Champion
Exclusive Airline Partner